Return information
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 6.95 per package, for the exact rates consult the website of your carrier. If you use your right of withdrawal, the product with all accessories and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. To use this right, please contact us at administration@delware.trading We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order.
However, if the product is damaged or the packaging is damaged more than necessary to try the product, we can pass on this reduction in value of the product to you. So treat the product with care and make sure that it is well packaged when returning it .
30 day money back guarantee
Of course we conform to the usual return arrangement. You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including the shipping costs. Only the costs for returning your home to Delware Trading BV are at your own expense. If you use your right of withdrawal, the product with all accessories and - if reasonably possible - in the original condition and packaging must be returned to delware Trading BV. To exercise this right, please contact us at info@delware.trading. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order. The form for returning an order can be found here below:
